经销商支持Dealer Support
适用于海外经销商、合作伙伴和区域市场合作咨询。For overseas dealers, partners, and regional cooperation inquiries.
产品支持Product Support
从采购到使用，MIURA 持续支持Support from Purchase to Real-World Use
为经销商、采购客户和车主提供车型资料、技术参数、配件适配与出口沟通支持。提交车型、用途、目标市场和采购数量后，我们会回复对应资料。MIURA supports dealers, buyers and riders with model information, technical data, parts fitment and export communication. Send your model, use case, market and order volume to receive the right materials.
PARTS
原厂配件咨询
Genuine parts inquiry
TECH DOCS
技术资料申请
Technical documents request
DEALER SUPPORT
经销商支持
Dealer support
FAQ
常见问题解答
Support FAQ
支持入口Support Channels
支持入口Support Channels
选择你的需求类型，MIURA 将回复对应资料或支持信息。Choose your request type and MIURA will reply with the right materials or support details.
技术支持沟通Technical Support
适用于车辆使用、基础维护、故障反馈和技术问题沟通。For vehicle use, basic maintenance, issue feedback, and technical communication.
原厂配件咨询Genuine Parts Inquiry
适用于常用易损件、维护件、核心部件和配件型号确认。For wear parts, maintenance parts, core components, and parts identification.
采购咨询Purchase Inquiry
适用于车型选择、批量采购、出口交付和合作方式咨询。For model selection, bulk orders, export delivery, and cooperation discussions.
支持类型Support Programs
支持类型Support Programs
选择支持类型，MIURA 将回复对应资料。Choose a support type and MIURA will reply with the right materials.
配件支持Parts Support
针对个人车主、经销商和批量客户，提供原厂配件、易损件、维护件与核心部件的咨询入口。For riders, dealers, and bulk customers, MIURA provides inquiry channels for genuine parts, wear parts, maintenance items, and core components.
- 配件型号确认Parts identification
- 易损件与维护件咨询Wear and maintenance parts inquiry
- 核心部件需求沟通Core component request communication
- 批量配件需求支持Bulk parts demand support
技术支持Technical Support
针对车辆使用、基础维护、问题反馈和技术资料需求，提供统一沟通入口。For vehicle use, basic maintenance, issue feedback, and technical information requests, MIURA provides a unified communication channel.
- 基础维护建议Basic maintenance guidance
- 故障信息收集Issue information collection
- 产品参数确认Product specification confirmation
- 技术资料申请Technical document request
经销商支持Dealer Support
面向海外经销商与合作伙伴，提供产品资料、图片素材、销售沟通和备件支持咨询。For overseas dealers and partners, MIURA supports product information, image assets, sales communication materials, and spare parts consultation.
- 产品资料包申请Product pack request
- 高清产品图片High-resolution product images
- 销售沟通资料Sales communication materials
- 备件支持方案咨询Spare parts support consultation
资料申请Support Pack
提交支持需求Submit Support Request
提交车型、用途、目标市场和采购数量Submit your model, use case, target market and order volume to receive the right materials.
常见问题FAQ
支持 FAQSupport FAQ
哪些情况不在保修范围内？What is not covered by warranty?
未按规定保养、私自改装、赛事用途导致的损坏、自然磨损和消耗品。Improper maintenance, unauthorized modifications, racing damage, normal wear and tear.
保修期是多长？What is the warranty period?
整车 24个月或20,000km，发动机 36个月或30,000km，易损件 6个月。Whole bike: 24 months/20,000km; Engine: 36 months/30,000km; Wear parts: 6 months.
保修政策如何确认？How is warranty policy confirmed?
保修政策会根据车型、销售地区、采购渠道和订单条款确认。请联系官方团队核对对应车型和订单信息。Warranty policy is confirmed based on model, sales region, purchase channel, and order terms. Please contact the official team to verify the related model and order information.
不同车型的配件可以通用吗？Are parts interchangeable between models?
大部分配件跨系列通用，但核心部件（发动机、车架等）各车型专用。Most parts are cross-series compatible, but core components are model-specific.