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国际支持中心Support Center

从采购到使用，MIURA 持续支持Support from Purchase to Real-World Use

无论是车型咨询、配件需求、技术资料，还是经销商合作与售后问题，MIURA 为海外客户、车主和合作伙伴提供清晰的沟通入口。Whether it is product consultation, parts inquiries, technical information, dealer cooperation, or after-sales questions, MIURA provides clear support channels for overseas customers, riders, and partners.

PARTS 原厂配件咨询 Genuine parts inquiry
TECH DOCS 技术资料申请 Technical documents request
DEALER SUPPORT 经销商支持 Dealer support
FAQ 常见问题解答 Support FAQ
清晰的支持入口Support Channels

清晰的支持入口Clear Support Channels

根据采购、配件、技术和经销商合作需求，选择最合适的沟通入口。Choose the right support channel for purchase, parts, technical, and dealer cooperation needs.

S1

采购咨询Purchase Inquiry

适用于车型选择、批量采购、出口交付和合作方式咨询。For model selection, bulk orders, export delivery, and cooperation discussions.

S2

原厂配件咨询Genuine Parts Inquiry

适用于常用易损件、维护件、核心部件和配件型号确认。For wear parts, maintenance parts, core components, and parts identification.

S3

技术支持沟通Technical Support

适用于车辆使用、基础维护、故障反馈和技术问题沟通。For vehicle use, basic maintenance, issue feedback, and technical communication.

S4

经销商支持Dealer Support

适用于海外经销商、合作伙伴和区域市场合作咨询。For overseas dealers, partners, and regional cooperation inquiries.

支持类型Support Programs

支持类型Support Programs

不同客户角色对应不同资料和沟通内容，MIURA 将按车型、地区和合作类型确认可提供材料。Support materials are confirmed by model, region, and cooperation type.

配件支持Parts Support

针对个人车主、经销商和批量客户，提供原厂配件、易损件、维护件与核心部件的咨询入口。For riders, dealers, and bulk customers, MIURA provides inquiry channels for genuine parts, wear parts, maintenance items, and core components.

  • 配件型号确认Parts identification
  • 易损件与维护件咨询Wear and maintenance parts inquiry
  • 核心部件需求沟通Core component request communication
  • 批量配件需求支持Bulk parts demand support

技术支持Technical Support

针对车辆使用、基础维护、问题反馈和技术资料需求，提供统一沟通入口。For vehicle use, basic maintenance, issue feedback, and technical information requests, MIURA provides a unified communication channel.

  • 基础维护建议Basic maintenance guidance
  • 故障信息收集Issue information collection
  • 产品参数确认Product specification confirmation
  • 技术资料申请Technical document request

经销商支持Dealer Support

面向海外经销商与合作伙伴，提供产品资料、图片素材、销售沟通和备件支持咨询。For overseas dealers and partners, MIURA supports product information, image assets, sales communication materials, and spare parts consultation.

  • 产品资料包申请Product pack request
  • 高清产品图片High-resolution product images
  • 销售沟通资料Sales communication materials
  • 备件支持方案咨询Spare parts support consultation
资料申请Support Pack

获取 MIURA 产品支持资料包Request MIURA Product Support Pack

如需产品参数、高清图片、配件目录、基础维护建议或经销商合作资料，请通过官方表单联系我们。资料内容将根据车型、地区和合作类型进行确认。If you need product specifications, high-resolution images, parts information, basic maintenance guidance, or dealer cooperation materials, please contact us through the official form. Available materials may vary by model, region, and cooperation type.

联系获取资料包Request Support Pack
常见问题FAQ

支持 FAQSupport FAQ

如何购买原厂配件？How can I buy genuine parts?
请通过官方联系表单提交车型、年份、所需部件名称或图片。MIURA 团队会根据车型、地区和供货条件确认配件信息。Please submit the model, year, required part name, or photos through the official contact form. The MIURA team will confirm parts information based on model, region, and supply conditions.
是否支持个人车主购买配件？Can individual riders buy parts?
可以提交配件咨询。具体购买方式、供货范围和运输方式需要根据所在地区、车型和库存情况确认。Individual riders can submit parts inquiries. Purchase method, supply scope, and shipping options need to be confirmed by region, model, and availability.
是否提供技术资料或维修资料？Do you provide technical or service documents?
MIURA 可根据车型、地区和使用场景提供基础技术资料、产品参数和维护建议；具体开放范围需经官方确认。MIURA may provide basic technical information, product specifications, and maintenance guidance based on model, region, and use case. Available scope is subject to official confirmation.
海外客户如何获得售后支持？How do overseas customers get after-sales support?
海外客户可通过官方表单提交问题、车型信息和故障描述。MIURA 将结合地区、订单渠道和合作伙伴情况提供沟通支持。Overseas customers can submit issue details, model information, and descriptions through the official form. MIURA will provide communication support based on region, order channel, and partner availability.
是否支持海外经销商合作？Do you support overseas dealer cooperation?
支持海外经销商和区域合作咨询。请提交公司信息、所在地区、销售渠道和合作需求，便于后续评估。MIURA supports overseas dealer and regional cooperation inquiries. Please provide company information, region, sales channels, and cooperation needs for evaluation.
保修政策如何确认？How is warranty policy confirmed?
保修政策会根据车型、销售地区、采购渠道和订单条款确认。请联系官方团队核对对应车型和订单信息。Warranty policy is confirmed based on model, sales region, purchase channel, and order terms. Please contact the official team to verify the related model and order information.
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